Since early 2024, Hunan Petrochemical has focused on market and user demand, continuously improving the structure of epoxy resin products and making every effort to explore related markets. From January to October, the company′s export volume of epoxy resin exceeded the annual export volume of last year by 47%, reaching a historical high.

The resin department of the company implements full process control over raw materials, production, packaging, storage, and factory delivery to meet customers′ personalized and diversified product needs. The sales department actively coordinates with the production department on product indicators, order quantities, and delivery dates based on customer needs. Each equipment produces accurately according to instructions, tracks and reports key indicators daily, and optimizes production processes in a timely manner.

Based on the special needs of customers, they increased the molecular distribution of gel chromatography and infrared spectroscopy, and increased the color value detected by spectrometers to ensure stable procurement and contribute to sales growth. In response to technical service issues from foreign customers, export salespersons promptly provide feedback to the resin department, and the research team responds promptly, communicates in real-time, collaborates to solve problems, continuously improves product after-sales technical services, and enhances customer satisfaction.